JOURNEY GROUP PRIVACY POLICY

Effective Date: 9-3-2026
Last Updated: 9-3-2026

Journey Group ("we," "our," or "us"), values your privacy and is committed to protecting the information you provide through our website. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website and related online services.

By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the website.

Information We Collect

Information You Voluntarily Provide

We may collect personal information that you voluntarily provide to us, including when you:

Submit a contact or inquiry form;
Request information about our homes, services, or projects;
Submit a warranty request or customer service inquiry;
Apply for employment opportunities;
Communicate with us by email, telephone, or other methods; or
Sign up to receive marketing or promotional communications.

Personal information we may collect includes:

Name;
Email address;
Telephone number;
Mailing address;
Company or business name;
Information regarding homebuilding, warranty, or project inquiries;
Employment application materials and resumes; and
Any other information voluntarily submitted by you.

Information Automatically Collected

Like many website operators, we automatically collect certain information regarding website visitors, including:

Internet Protocol (IP) address;
Browser type;
Device information;
Operating system;
Language preferences;
Referring website addresses;
Date and time of website access; and
Information regarding website usage and navigation patterns.

We use this information to better understand how visitors use our website, improve website functionality, maintain security, and enhance the user experience.

How We Use Information

We may use collected information to:

Respond to inquiries and requests;
Provide information regarding our homes, services, and projects;
Evaluate opportunities and project inquiries;
Process and evaluate employment applications;
Respond to customer service and warranty requests;
Communicate with customers, prospective customers, subcontractors, suppliers, and vendors;
Improve website functionality, content, and user experience;
Monitor and maintain website security;
Conduct business operations and administrative functions;
Send marketing communications where permitted by law; and
Comply with legal obligations and protect our legal rights.

Sharing of Information

We do not sell personal information.

We may disclose information to:

Employees who require access to perform their job responsibilities;
Affiliated companies and subsidiaries;
Contractors and service providers that assist us with website hosting, information technology support, analytics, recruiting, customer relationship management, marketing, and similar business functions;
Professional advisors, including attorneys, accountants, auditors, and insurers; and
Government authorities or other parties when required by law or reasonably necessary to protect our rights, property, safety, or legal interests.

In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar business transaction, information may be transferred as part of that transaction.

Employment Applicants

If you submit information in connection with employment opportunities, we may use that information to:

Evaluate qualifications and suitability for employment;
Communicate with applicants;
Conduct lawful hiring activities;
Perform background screening where permitted by law; and
Maintain employment-related records.

Applicant information may be retained as reasonably necessary for future opportunities, recordkeeping purposes, and compliance with applicable laws.

Subcontractors, Vendors, and Suppliers

We may collect business contact information from subcontractors, suppliers, consultants, vendors, and trade partners through our website. Such information may be used to:

Evaluate qualifications;
Establish and manage business relationships;
Communicate regarding projects and services;
Verify compliance with contractual or regulatory requirements; and
Administer projects and contracts.

Cookies and Analytics

What Are Cookies?

Cookies are small data files stored on a visitor's device that help websites recognize visitors and improve functionality and performance.

How We Use Cookies

We use cookies and similar technologies to:

Understand website traffic and usage patterns;
Improve website performance and functionality;
Remember user preferences; and
Support website security and administration.

We may use third-party analytics providers, including Google Analytics or similar services, to assist us in understanding how visitors interact with our website. These providers may collect information about website usage on our behalf pursuant to their applicable terms and contractual obligations.

Analytics information is generally used to understand aggregate website usage trends and improve website functionality and user experience.

Managing Cookies

Most web browsers allow users to manage cookie settings. You may choose to disable or refuse cookies; however, doing so may impact the functionality of certain portions of the website.

Analytics Opt-Out

If Google Analytics is used, visitors may opt out through the Google Analytics Opt-Out Browser Add-on or similar tools provided by Google.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing electronic information is completely secure. Accordingly, we cannot guarantee the absolute security of any information transmitted to or stored by us.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill the purposes described in this Privacy Policy;
Conduct business operations;
Maintain company records;
Comply with legal, regulatory, accounting, and tax requirements;
Resolve disputes; and
Enforce agreements.

Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding personal information maintained by us. These rights may include the ability to:

Request access to certain personal information;
Request correction of inaccurate information;
Request deletion of certain information; and
Exercise other rights available under applicable law.

Any such requests may be submitted using the contact information provided below.

Children's Privacy

This website is not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children under thirteen (13).

If we become aware that personal information has been collected from a child under thirteen (13), we will take reasonable steps to delete such information.

Legal Process and Protection of Rights

We may access, preserve, use, or disclose information when we reasonably believe doing so is necessary to:

Comply with applicable laws, regulations, legal processes, subpoenas, or governmental requests;
Enforce our agreements or policies;
Protect the rights, property, safety, or security of 1J Homes, Journey Group, our users, or others; or
Investigate or prevent suspected fraud, security incidents, or other unlawful activities.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those websites before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective upon posting unless otherwise stated.

Your continued use of the website after any modifications to this Privacy Policy constitutes acceptance of the updated policy.

Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or wish to submit a privacy-related request, please contact:

Journey Group Companies
Attn: Privacy Administrator
4500 W 58^th Street
Sioux Falls, SD 57108
(605) 332-5968